Its duration and conditions are set out in black and white for every job.
'It's guaranteed' means nothing if nobody knows for how long or under what conditions. We put the guarantee in writing, job by job.
Its duration and conditions depend on the pest and the protocol carried out: destroying a wasp nest and eradicating bed bugs from a flat are not guaranteed in the same way. Everything is stated on your treatment report.
The guarantee appears on the report you receive after the visit.
Its duration and scope are set according to the species and the protocol carried out.
The instructions you need to follow (preparation, access, hygiene) are listed.
If pests reappear during the covered period, one e-mail or call is enough to trigger a new visit.
Guaranteeing a result means dealing with the cause, not just the visible insects or rodents. That is the role of the Lock step: by closing entry points, we sharply reduce the risk of re-infestation from outside.
The follow-up visit in the Monitor step checks that the treatment has worked before the file is closed.
An honest guarantee has limits: pests brought in again (second-hand furniture, travel, a neighbour's building work opening a gap), instructions not followed, or access points you chose not to have sealed. These cases are described in the conditions.
If in doubt, call us: we look at the situation with you before talking about the guarantee.
You know exactly until when, and in which cases, a new visit is covered.
For property managers and businesses, the guarantee can be combined with a prevention contract if you want ongoing monitoring.
It depends on the pest and the protocol. It is stated in writing on your treatment report.
Contact us by phone or e-mail and give the date of the visit. We schedule a new visit if the situation falls within the guarantee.
It applies to the treated premises. If you move out, it stays attached to the address and the period stated.
